Conference Call Setup

Summary

Conference call setup / Adding multiple people on a call

Body

In Microsoft Teams, there are various options for creating a Conference Call. They include: 

Scheduling a Meeting in Microsoft Teams

If you would like to configure a Conference Call in Microsoft Teams, begin by following our instructions on Create a Meeting in Microsoft Teams, or Create a Meeting in Outlook

Screenshot of a Teams Meeting invite email with the Teams Meeting Link and phone numer to join highlighted.

These meetings will be displayed in other users' Teams and Outlook calendars, and they will receive an email with a joinable link to the Teams meeting [1], as well as a phone number and conference ID [2] they can use to dial in for a conference call, if they are not on or unable to access the Microsoft Teams application. 

Please note: the call in feature is only available to users with A5 licensing through Microsoft.

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Add someone to a call in Microsoft Teams

When you're already on a call, you might want to add someone new and create a group call.

To add someone new to a group call, select Show participants in your call controls, then type their name or phone number in the search box.

Teams-invite someone to a call screen

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Merge Calls in Microsoft Teams

In Teams, you can combine (or merge) calls in a couple of different ways.

Make a new call and merge it with an existing call

While you're on a call with another person (or a group call), you might decide you want to ask someone else a relevant question.

You can make another call while you're still on the first call. When the second call connects, you can merge it with your first call.

Note: The first call will automatically be put on hold when you make another call. Or you can go to the call controls and select More actions ( ... ) > Hold to take this action before making another call.

When the second call connects, go to the call controls and select More actions ( ... ) > Call merge 

Call merge button in menu

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Merge an incoming call with an existing call

While you're on a call in Teams, you might receive a call from another person (or a group call) and decide you want to merge the new call with the call you're already on.

When you accept the new call, your other call will automatically be put on hold. Then you can choose to merge the new call with your first call.

Go to the call controls and select More actions ( ... ) > Call merge 

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Details

Details

Article ID: 167111
Created
Mon 6/9/25 12:55 PM
Modified
Mon 7/7/25 2:14 PM