Pulse VPN Client Setup on Mac

Follow these instructions to download and install the Pulse Client, which allows you to connect to the Stonehill College VPN. 

  1. Open Safari and navigate to access.stonehill.edu
    Mac toolbar with Safari highlighted.
     
  2. Log in using your Stonehill username and password you will be prompted for Multi-Factor Authentication and then you will be logged in and you should see Pulse Secure. Click the Start Button.
    Pulse secure login screen.
     
  3. By default, the page will start searching for the application launcher, if it does not detect it, please click the Download button.
    Application launch screen with Download button selected.
     
  4. You will be prompted to allow downloads from access.stonehill.edu. Click the Allow button.
    Download prompt with the Allow button selected.
     
  5. Once the file has finished downloading, double-click on the PulseSecureAppLauncherApleSigned.dmg file from Downloads.
    Downloads selected from Taskbar with the PulseSecureAppLauncherApleSigned.dmg file selected.
     
  6. Next double-click on the PulseSecureAppLauncher.mpkg icon to begin the installation.
     PulseSecureAppLauncher.mpkg icon.
    1. When the installer launches, click Continue, then Install and Close once it has been installed.
      Pulse secure application launcher with Continue button selected.
       
  7. You will be asked if you want to move the installer to the trash, click the Move to Trash button.
    Prompt to move application launcher to the trash.
     
  8. You should be back at the Safari page now and you will click on the HERE hyperlink.
    Screenshot of the Safari page with the HERE hyperlink highlighted.
     
  9. You will and you will be asked to allow the Pulse Secure Application Launcher to download software from access.stonehill.edu. Click the Always button.
    Pulse Secure Application Launcher with the Always button selected.
     
  10. You will be prompted to enter the username and password for the administrator of the computer and click the OK button. This should be your Stonehill username and password if on a Stonehill device. Your personal username and password if it is a personal device. 
    Prompt to enter username and password with the Ok button selected.
     
  11. You will see box open that will say Launching Application. Please wait...
    Screenshot of Launching Application notification.
     
  12. Once that is done you will see the Pulse Secure client load and connect.
    Pulse Secure window indication a secure connection.
     
  13. You Have successfully installed the Pulse Secure VPN client you can now close your safari window.
     
  14. Follow these instructions to Connect to Pulse Secure VPN on a Mac
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Details

Article ID: 138596
Created
Tue 10/12/21 12:06 PM
Modified
Tue 8/8/23 10:10 AM