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Categories (22)
Accounts & Password
Guides for using the password change service, creating secure passwords, and what to do after changing your password.
Banner
Guides for navigating and using Banner and Banner 9
Classroom and Event Technologies
Guides for using presentation technology.
Computers
Desktop and laptop support information, including topics such as software updates and computer replacement processes.
Continuity
Resources to help you continue to work, teach and learn in case you are not able to be on campus.
eFax and Scan
Learn how to eFax and Scan documents.
eLearn
Instructions and guides on Course Content, Grading, Blackboard Ally, Blackboard Ultra, and Analytics in eLearn.
Email & Calendar
Helpful guides for using Stonehill's email and calendar services with Office 365.
File Storage
Topics include the Fileshare, OneDrive, and Sharepoint Sites.
Lecture Capture
Instructions on how to use Panopto to record lectures and integrate them into eLearn.
Licensed Software
Tips for where to find and/or install College-licensed software such as JMP, Microsoft Office, Office Mobile Apps and more.
Microsoft Teams
Microsoft Teams is a collaborative online meeting platform that integrates many Office 365 services.
myHill
Guides for Faculty, Students, and Staff on using Stonehill's web services portal.
Network Access
Simple guides for connecting to and using the campus wired and wireless network.
Printing
Learn how to add network printers, print from mobile devices, release your print jobs, and scan to email.
Remote Access
Learn about accessing campus network resources from off-site through VPN.
Service and Ticket Management
Information related to submitting and managing your support tickets with IT, as well viewing our Service Catalog, utilizing our Knowledge Base and more.
Survey Tools
Guides to getting started with Qualtrics, a robust survey tool available to the Stonehill community.
Telephones
Instructions and resources for office telephones, voicemail, and Skype for Business.
Television
Information and instructions for using Xfinity On Campus.
Virtual Spaces for Groups
Learn about managing, using, and guidelines for Groups in Office 365.
Zoom
Meet virtually over our new video conferencing platform.
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