Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
Client Portal
Sign In
Search
Home
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Knowledge Base
Categories (22)
*
Accounts & Password
Guides for using the password change service, creating secure passwords, and what to do after changing your password.
Expand
Banner & Cognos
Guides for navigating Cognos, using Banner forms and saving your password for Cognos reporting.
Expand
Canvas
Explore these pages to get started with the learning management system and answer your questions.
Expand
Classroom and Event Technologies
Guides for using presentation technology.
Expand
Computers
Desktop and laptop support information, including topics such as software updates and computer replacement processes.
Expand
Continuity
Resources to help you continue to work, teach and learn in case you are not able to be on campus. Includes remote working resources for employees.
Expand
Email & Calendar
Helpful guides for using Stonehill's email and calendar services with Office 365.
Expand
File Storage
Topics include the Fileshare, OneDrive, and Sharepoint Sites.
Expand
Information Security
Topics to heighten cyber security awareness and reduce the risks of a security breach.
Expand
Lecture Capture
Instructions on how to use Panopto to record lectures and integrate them into Canvas.
Expand
Licensed Software
Tips for where to find and/or install College-licensed software such as JMP, Microsoft Office, Office Mobile Apps and more.
Expand
Microsoft Groups
Learn about managing, using, guidelines and retention for Groups in Office 365.
Expand
myHill
Guides for Faculty, Students, and Staff on using Stonehill's internal portal.
Expand
Network Access
Simple guides for connecting to and using the campus wired and wireless network.
Expand
Printing
Learn how to add network printers, print from mobile devices, release your print jobs, and scan to email.
Expand
Remote Access
Learn about accessing campus network resources from off-site through VPN.
Expand
Scan, Copy & eFax
Learn how to scan, copy, and eFax documents.
Expand
Service and Ticket Management
Submitting and managing IT support tickets and utilizing the Knowledge Base.
Expand
Survey Tools
Guides to getting started with Qualtrics, a robust survey tool available to the Stonehill community.
Expand
Teams
Microsoft Teams is a collaborative online meeting platform that integrates many Office 365 services.
Expand
Telephones
Instructions and resources for office telephones, voicemail, and Skype for Business.
Expand
Television
How to connect and utilize gaming and streaming services and devices at Stonehill.
Expand
Blank
Popular Articles
Changing Your Password
Wired Ethernet Authentication for Windows 10
Mobility Print
Connecting Game Consoles & Media Players to the Network
Microsoft Office Installs
Recent Articles
Create a Microsoft Sway Presentation
Stapling & Finishing Options
Quick Sets
Clearing Paper Jams & Loading Custom Sizes
Organize Forms Into Collections
Popular Tags
No tags have been applied.