How to eFax

The eFax service provides the capability to send and receive fax documents over the Internet. Stonehill employees can use an individual or shared email account that is connected to a Skype for Business telephone line to send from and receive in that mailbox. 

Send an eFax

1. Make sure the file that you want to fax is in PDF format.
   • If not, you can use Word to convert it:
     • Open the document in Word, then select File.
     • Select Save A Copy.
     • Choose your save location, give the document a name, and in the drop-down menu change the type to PDF.
2. Create an email message in your Stonehill email account or shared department account and address it to the fax number, followed by @fax.server. To send a fax to 555-555-1234 the To: field in the email message should be 5555551234@fax.server
3. Attach the PDF file to the email message and click the Send button.

Receive an eFax

1. Instruct the sender to send the fax to either your individual Stonehill phone number or a shared department phone number.
2. The receiving phone will ring. If you hear a beep, that indicates an eFax is on the way. 
3. An email will arrive in the mailbox that is associated with receiving phone numbers.
   • The message will be from Fax to Mail service.
   • The body of the message will contain summary information about the transmission, including the date and time the fax server processed it; the phone number the fax was sent from; and the number of pages in the faxed document.
   • The faxed document will be attached in PDF format.