Wired or wireless
Media players and gaming consoles can be connected to either the wired or wireless network to gain access to the Internet. If available, a wired (Ethernet) connection is recommended, as wired connections provide the best connection speed and stability. Every residence hall room has wall plates with Ethernet network jacks in them. You will need an Ethernet cable to plug into the wall plate jack. (If you don't have a cable, they are available for sale at the campus Bookstore). To activate a Ethernet port in a room please contact the Service Desk to open a ticket.
If your device doesn't have an Ethernet jack (or a dongle for one), wireless connections are still possible - just keep in mind that most of these types of devices are designed for use in home networks, and cannot connect to hillspot wireless due to incompatibility with hillspot's enterprise-grade security protocols. Therefore, if a device is wireless only, it will need to be connected to the guest Wi-Fi network.
Registering a Gaming Console or Media player device for wired connection
For a gaming or streaming media device to work over a wired connection, it needs to be registered. (If you are trying to connect a computer please use the authentication instructions for Mac OS or Windows OS Computer Authentication instructions) You need your device's physical (MAC) address for the Ethernet connection to begin the registration process. It should be a set of six 2-digit pairs, separated by colons or dashes (i.e. FH:12:G1:5C:E3:47). Instructions to find your MAC address are located at the bottom of this article. If your device is not listed below, please refer to the manufacturer's instructions to find your device's MAC address.
If you already have your MAC address:
Follow the steps below to register your gaming console or media player with the Stonehill network.
-
Make sure you are on a computer, phone, or tablet connected to the campus network so that you can access the registration website (use hillspot if on Wi-Fi).
-
-
Click on the
Click here! hyperlink.
- On the ClearPass Guest page, enter your Stonehill username (not your full email address) and password and click the Log In button. If you get an error, make sure you're only entering your username (e.g. "jsmith") and not your full email address (e.g. jsmith@stonehill.edu)

- Click on the Create Device link on the left side.

- Complete the required fields (MAC address, Device Name, Device type and terms of use) and then click the Create button.

- Your device is now registered to the connected Ethernet port.
If you correctly entered the required information, you will be prompted with a message that says Device successfully registered. Please plug your device into the Ethernet port at this time, and you should receive full connectivity. If not, try rebooting your device, as this is sometimes necessary on some devices.
Back to top
To find your MAC address:
Xbox ONE
- Go to My Xbox in the Xbox Dashboard and select Settings.
- In the Settings pane, select Network.
- Select Advanced Settings from the Network Settings tab.
- At the bottom of this screen you'll see a heading called Wired MAC.
Xbox Series S
- Press the Xbox button: on your controller to open the guide.
- Select Settings.
- Select General.
- Select Network Settings.
- Select Advanced Settings.
- On the screen that appears, you will see listings for the wired MAC (for Ethernet).
Xbox Series X
- Press the Xbox button: on your controller to open the guide.
- Navigate to the Profile & system menu and select Settings.
- Under the General section, select Network Settings.
- Select Advanced Settings from the Network Settings tab.
- On the IP Settings menu, the MAC addresses for your wired (Ethernet) will be listed under the respective Wired MAC .
Playstation 5
- Select the Settings icon: (a gear) located in the top-right corner.
- Select "System": from the menu.
- Select "Console Information": under the System menu.
- Locate the MAC addresses: for your LAN cable (Ethernet)
Playstation 4
- Turn on: your PlayStation 4..
- From the main menu, navigate to the Settings icon (a small briefcase or gear).
- Select System from the menu.
- Choose System Information.
- You will see the MAC addresses listed for your wired (LAN) connection.
Roku Player/TV
- On the back on your Roku there are a pair of six 2-digit pairs separated by colons, e.g. 00:0D:0A:1H:3G:5C. One set is for the Ethernet connector and for the other for the wireless connector.
- Alternatively, from the Roku home screen, select Settings > Network > locate the value next to "Wireless MAC Address."
Fire Stick/TV
- From the Main Menu go to Settings.
- Select System.
- Go to About.
- Toggle down to Network.
- Look for the MAC Address (LAN).
Apple TV
- With your Apple TV remote, navigate to the Settings icon and select it.
- From the Settings menu, select General.
- Under General, select Network.
- Your MAC Address will be next to Ethernet Address to connected to the internet via the wired connection.
Back to top