Banner System Support

Overview

Changes or enhancements to Stonehill processes within Ellucian Banner applications may be requested by application managers.

Available To

Staff who are application managers

Features

  • Application managers work with leaders in their areas to determine the needs for changes to applications.
  • Requests may include small coding initiatives like modifying Softdocs jobs or developing PL/SQL scripts.
  • IT leaders in the Enterprise Application Services group evaluate the IT resources required, ensure it should not be considered a project (<70 hrs) and establish timelines for the work.
  • IT Systems Analysts develop in test databases and work with application managers to test the changes before applying upgrades to production.

Getting Started

  • Applications managers submit a request for Banner Application Changes that will be evaluated and prioritized based on workload and College requirements.