Departmental System Support


Assistance to support or provide integration for departmental systems may be requested by application managers.

Available To

Staff who are application managers


  • Departmental systems are typically developed and maintained by third party vendors.
  • Application managers within the department provide direct support for the applications within their area.
  • Application managers may require assistance from IT staff with system configurations or integrations.
  • IT leaders in the Enterprise Application Services group may be consulted to assess the feasibility of the request.
  • IT leaders in the Enterprise Application Services group evaluate the IT resources required, ensure it should not be considered a project (<70 hrs) and establish timelines for the work.

Getting Started

  • Applications managers submit a service request ticket for a Departmental System Support.
Departmental System Support


Service ID: 16508
Thu 12/8/16 12:59 PM
Fri 2/14/20 11:32 AM