Departmental System Upgrade


Assistance to coordinate upgrades to departmental systems may be requested by application managers.

Available To

Staff who are application managers


  • Departmental systems are typically developed and maintained by third party vendors.
  • Application managers monitor software releases that are available from the vendor and request assistance to coordinate upgrades.
  • IT staff will evaluate the request to ensure that systems dependencies are maintained.
  • IT leaders in the Enterprise Application Services group evaluate the IT resources required, ensure it should not be considered a project (<70 hrs) and establish timelines for the work.

Getting Started

  • Applications managers submit a service request ticket for a Departmental System Upgrade.
System Upgrade


Service ID: 19359
Wed 4/26/17 1:55 PM
Fri 2/14/20 11:36 AM