Shared Mailbox


A shared mailbox provides a generic method to communicate with a department using email.

Available To

Faculty and Staff


  • Clients of the department can contact a generic address (e.g. with general questions or to request services.
  • Many people within the department can be assigned access to the mailbox to manage, read, or respond to the email.
  • The department can use the address to send bulk email or announcements to a permitted Stonehill announcement list.
  • A department head authorizes the request.
  • The mailbox account is only enabled for email and may not be used to log in to computers or the network or for other services within Office 365
  • IT reviews mailbox use annually and asks for verification to continue the account from the person responsible.

Getting Started

  • Faculty and Staff can submit a request for a Shared Mailbox to the IT Service Desk through the Request Mailbox button in the upper right of this page.
Request Mailbox


Service ID: 21661
Wed 7/26/17 5:44 PM
Fri 2/10/23 11:41 AM