Shared Mailbox

Overview

A shared mailbox provides a generic method to communicate with a department using email.

Available To

Faculty and Staff

Features

• Clients of the department can contact a generic address (e.g. english-dept@stonehill.edu) with general questions or to request services.
• Many people within the department can be assigned access to the mailbox to manage, read, or respond to the email.
• The department can use the address to send bulk email or announcements to a permitted Stonehill announcement list.
• A department head authorizes the request.
• The mailbox account is only enabled for email and may not be used to log in to computers or the network or for other services within Office 365
• IT reviews mailbox use annually and asks for verification to continue the account from the person responsible.

Getting Started

• Faculty and Staff can submit a request for a Shared Mailbox to the IT Service Desk through the Request Mailbox button in the upper right of this page.