Getting Started with Zoom

Table of Contents:

Signing into Zoom

Through the Web portal

  1. Navigate to
  2. Click Sign inImage of with the Sign in button highlighted
    You will be redirected to a sign in page: login with your Stonehill credentials.  If this is the first time signing into the Zoom portal, you will be asked to verify your email address.  Check your email and find the Zoom activation email.  Click the link in the email and choose Sign in with SSO, put Stonehill in the company domain if asked.  Once you successfully sign in, your account is now active and you will be brought to your Stonehill Zoom dashboard. 

Zoom Desktop Client

  1. Make sure you have downloaded the Zoom Desktop Client.
  2. Click Sign In with SSO.
    Screenshot of the Zoom desktop client sign in window with the SSO button selected.
  3. Type the word "stonehill" in the domain field, if it isn't already there.
  4. Click Continue. You will be redirected to your to sign in with your Stonehill Credentials. After signing in, you will be redirected back to the Zoom Desktop Client, where you should now be signed in.

Zoom Mobile App

  1. Tap SSO.
    Screenshot of the Zoom login screen on a mobile device.  The SSO option is highlighted.
  2. If prompted, type Stonehill in the company domain field.
  3. Enter your Stonehill email address. 

    Screenshot of sign in page on mobile device, the username field is highlighted indicating a user should use their Stonehill email address
  1. Tap Continue.
    You will be redirected to to sign in with your Stonehill credentials. After signing in, you will be redirected back to the Zoom Mobile App.

Downloading the Zoom Client

  1. When you first start or join a zoom meeting you will be prompted to launch the meeting. At this point, you would click the download & run Zoom link if you don't already have it.

Screenshot of a webpage that launches when a user tries to join a Zoom meeting.  The download & run Zoom link is highlighted.


  1. You can download the Zoom Desktop Client for Mac, Windows, ChromeOS, and Linux, as well as the Zoom Mobile App for iOS and Android from the Zoom Downloads page.

Updating the Zoom Client

In order to run Zoom with the most secure and newest features, it's best to keep the program up to date. The IT Department maintains regular Zoom updates, but sometimes, you may miss a cycle. 

To make certain you are running the most current version of Zoom, follow the steps below:

  1. Launch the Zoom client.
  2. Click on your Zoom profile icon and select Check for Updates from the menu.
    Screenshot of the Zoom desktop app.  The profile icon is highlighted revealing the sub-menu with "Check for updates" highlighted.
  3. If an update is available, Zoom will automatically begin downloading the update.
    Screenshot of an example Zoom update being downloaded.
  4. Once the update is downloaded, click the Update button that displays to update your Zoom client.
    Screenshot of an example Zoom update being ready to install.  The update button is highlighted.
  5. The Zoom Updater status bar will display the installation status.
    Screenshot of the Zoom update installer progress bar.
  6. Zoom will re-launch in the latest version.

Zoom Home tab

After signing in, you will see the Home tab, where you can click these options:

Screenshot of the Zoom desktop app window.  Showing the New Meeting, Join, Schedule and Share Screen buttons.

  • New Meeting: Start an instant meeting. Click the downwards arrow to enable video or use your personal meeting ID (PMI) for instant meetings.
  • JoinJoin a meeting that is in progress.
  • ScheduleSet up a future meeting.
  • Share ScreenShare your screen in a Zoom Room by entering in the sharing key or meeting ID.
  • Date and time with background image: To change the background image, hover over the picture and click the camera icon.
  • Upcoming meeting: Displays the next meeting for the current day. Add a third-party calendar service if you want to sync upcoming meetings.
    Screenshot of an example upcoming meeting in the Zoom desktop app.
  • Click your profile picture for these options:
    Screenshot of the Zoom desktop app settings sub-menu.
    • Add a personal note.
    • Settings: Access settings you can change in the client.
    • Change your status to AvailableAway, or Do Not Disturb.
    • My Profile: Open the Zoom web portal to edit your profile.
    • Help: Open the Zoom Help Center.
    • Check for Updates: Check if Zoom is up to date.
    • About Zoom: View the current version.
    • Switch to Portrait View: Switch the Zoom window to portrait view if you prefer a narrower window.
    • Sign out

Zoom Video Tutorials and FAQ

Zoom's help center provides specific video tutorials on how to join a meeting, scheduling a meeting, audio/video settings, and more. They also provide a comprehensive Frequently Asked Questions page to resolve common troubleshooting issues. To access these pages click the corresponding links below.


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Article ID: 107626
Thu 5/14/20 9:07 AM
Thu 8/3/23 4:18 PM