Welcome to Stonehill College!
When your Stonehill account is first created, you'll receive a credential letter from the Department of Information Technology containing your email address, username, and a Temporary Access Pass (TAP).
Using your smartphone, follow the 3-step process below to use your TAP to quickly and easily register your account for multi-factor authentication (MFA) and complete the account setup process.
Before you begin: If you run into trouble at any point in this process, the Service Desk can help. However, we'll need to verify your identity in order to get you back into your account. In this case, please bring a photo ID to the IT Service Desk in Duffy 025 between 8:30am and 4:30pm Monday-Friday. If you cannot visit the Service Desk in-person, call us at 508-565-1111 during those same hours and we can verify your photo ID via video call.
Step 1 - Download the Authenticator app
Using your smartphone, download and install the Microsoft Authenticator app.
Step 2 - Add your account
Once the Authenticator app is installed, open it and select either Add work or school account or Add account > Work or school account, depending on which screen you see.
Note: If you get a message that says "That Microsoft account doesn't exist. Please enter a different account", go Back, and make sure you choose Work or school account.
Tap Sign In, then enter your full Stonehill email address when prompted.
Step 3 - Enter your TAP
Enter your one-time-use Temporary Access Pass. You'll find this in your credential letter sent to your personal email address that you provided during your registration or hiring process.
Once you see the following screen, follow the prompts to complete the setup:
Tap the Done button when it appears, and you'll be returned to the accounts screen.
You can now log in to our secure myHill portal to begin accessing your account.