Accessing Voicemail in Microsoft Teams

You can access your voice mailbox from any on-campus phone or from Microsoft Teams. Please follow the steps listed below, depending on your location, to gain access to the voicemail system.

You can also change your voicemail settings or change your voicemail greeting.

From Microsoft Outlook

  1. Open the email message containing the voicemail message.
  2. Click on the Play button to play the message.

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From your Stonehill office phone

  1. Press the voice mail key on the phone.
  2. In the lower-left of your screen, select CallVM.

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From Microsoft Teams

When you have a new voicemail, the Calls tab in the Microsoft Teams main window displays the number of your messages.

  1. Click the Calls tab [1] in the left-hand column to see your messages and the caller’s info.
    Screenshot of the Microsoft Teams Phone Voicemail Intrerface with various areas highlighted and annotated with a stamp,
  2. Select the voicemail message [2] from the History list.
  3. When you select a voicemail, you can review and access details and other information, all on the right side of Teams in the Details for the message [3], where you can:
  • Listen to your voicemails by using the playback controls at the bottom [4].
  • Review your voicemail summaries and transcripts (if available) [5]. 
  • Call someone back by using the call controls under the contact details at the top [6].

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