Instructions and resources for Teams Phone, office telephones, and voicemail.
Instructions for the basic functions of desk phones, such as how to sign in, perform transfers, and dial out for a call.
Instructions on how to access your voicemail.
Customize your call settings to set voicemail messages, manage devices, and more.
Call coverage in Microsoft Teams allows users to route incoming calls to a colleague when the user is unavailable.
A guide for managing calls and call features in the Teams app.
Conference call setup / Adding multiple people on a call
Following these instructions to make a 3-way conference call with two other parties.
Instructions on how to play voicemail messages in the Outlook desktop application and in the Outlook Web App.
Microsoft Teams compatible headset models that we have tested and can recommend, which departments may purchase on their own.
Here's how users with a 440HD model phone can add favorite contacts to their speed dial buttons.
If you want to make sure people know when you’re busy or away from your desk, set your status in Teams. The little dot on your profile indicates if you’re available or not.