Remote Working Resources for Employees

The following resources may help employees to leverage available technology resources to perform their job responsibilities when they are not on campus.

The following resources may help employees leverage available technology resources to perform their job responsibilities when they are not able to be on campus. 

Determine what equipment you will use off-campus 

• Most employees who work remotely use their Stonehill-issued laptop (don't forget your charger!).
• Those who are planning to use a personal computer should ensure that it has an updated operating system and anti-virus software installed. All work-related files should be stored securely in OneDrive or SharePoint folders.
  • Windows Updates for Windows 10 and 11 Computer
  • How to update the software on your Mac
• Ensure you have the equipment you need for voice and video calls
  • Make sure your computer has a built-in microphone and speaker.
  • Consider whether you will need a headset.

Think about the files and applications you’ll need to access

• Get Microsoft Office and Skype for Business (for phone calls) on your home computer by downloading and installing the Microsoft Office Installs.
  • Mac users can download SFB from Microsoft separately as it is not included in the Mac Office install.
• Make sure you can access your OneDrive and SharePoint files from home.
  • Review our OneDrive and SharePoint articles.
• If you have a business need to access protected information resources from off-campus, review the Service Description for Remote Access to determine what campus-based resources are only accessible via VPN. If you need access, you can request VPN Access there.
• Learn the basics of the Skype for Business app to make and receive calls and set it to auto-start to begin using it now.
• Learn how to use Teams for video conferencing or chat.

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Recommendations for better home network performance

• Consider plugging a network cable directly from your router to your computer. This will ensure that you have the fastest speed and the most stable connection that your home network can provide.
• If you can't plug in, check for wireless interference if you notice poor Internet performance. If you see a lot of networks when you look in your list of available W-Fi networks on your computer, those are most likely interfering with your wireless Internet performance. Contact your Internet Service Provider to find out how to change your router's broadcast channel and check out our article on sources of Wi-Fi interference and best practices to avoid it.
• If these options don't work, contact your Internet Service Provider to find more ways to increase performance.

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For further assistance

Call or email the Service Desk at 508-565-1111 or service-desk@stonehill.edu 

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