Username & Password

Overview

A Stonehill username and password are used to gain access to most technology services including the campus network, email, the myHill portal, and the Canvas learning management system.  The username is created as an account in Microsoft Active Directory and access privileges are based on an individual’s role at Stonehill.

Available To

Students, Faculty, Staff, Affiliates, and Faculty emeritus

Features

  • Protection of personal and identity information is ensured by requiring strong passwords which are defined on the Secure Passwords page.
  • Passwords must be changed at least twice per year to enhance security.  The password change service enables the change from anywhere.
  • Usernames are created using first initial and last name plus a number (if needed) and are permanently associated with an individual.  Requests for username changes may be submitted to the Service Desk after completing a legal name change through the Registrar (students) or Human Resources.
  • Access to myHill and Canvas is automatic based on role.
  • Individuals who need access to information systems like Banner may request authorization using the Application Security Form.
  • Account terminations are managed  for students based on their status (e.g. withdrawn, graduated), employees based on notification from Human Resources, and affiliates based on notification from their sponsor.

Getting Started

  • New students receive an email notification from IT containing their username and password in early May, or soon after confirming enrollment.
  • Employees receive an email to their personal email address from IT containing their username and password after employment information is entered in Banner HR. 
  • Affiliate sponsors may request an account for an affiliate by contacting Human Resources
  • Refer to the Knowledge Base resources found under Password Change for assistance.
 
Request Service

Details

Service ID: 17879
Created
Fri 2/17/17 10:30 AM
Modified
Thu 7/25/24 5:27 PM