Overview
The telephone system enables internal and external voice communication using Teams Phone to meet the needs of the College.
Available To
Faculty, Staff and Affiliates
Features
- Four digit dialing is enabled for calls within the campus.
- Local and long distance calls may be placed from faculty, staff and department extensions and shared telephones in common areas.
- International dialing is enabled to support an academic or business need.
- Desk telephones are provided based on individual preference. Note that desk telephones are assigned to a location and do not move.
- The Teams desktop and mobile app may be used for calling in addition to or instead of a desk telephone.
- Call coverage options allow departments to customize how incoming calls should be handled and are configured through Calls settings in the Teams apps.
- Auto attendants may be configured for a department upon request to provide a series of choices to a caller.
- Dynamic E911 is enabled in Teams Phone to provide the caller's location information whether the call originates from a desk phone or the Teams app on a wired or wireless network connection.
Getting Started
- Faculty and staff are assigned a telephone extension based on their job when employment begins at Stonehill.
- Affiliates may receive a telephone extension based on a request from their department sponsor and a demonstrated academic or business need.
- Refer to the Knowledge Base resources found under Telephone and Voicemail for assistance.