Classroom Support

Overview

The IT Service Desk provides immediate assistance in classrooms as needed. IT staff are also available by appointment to come to classrooms to assist with a variety of activities. Examples include: assisting with the use of classroom technology; demonstrating the use of lecture capture or video conferencing software; and training students on the use of Canvas, Office365 or other supported software. 

Available To

Faculty

Features

• Start-up assistance with software and equipment setup is available for in-class lecture capture or video conferencing 
• Just-in-time support of classroom technology such as Clear Touch displays, document cameras, and HyFlex classroom technology is available between or during classes 
• Training or workshops for students on supported software can be delivered in or out of class
• Guidance with the design and implementation of in-class assessments using Canvas

Getting Started

• Call the Service Desk at (508) 565-1111 for immediate assistance with classroom technology.
• Request our classroom support service by filling out the clicking the "Request Support" button on this page.
• To schedule a consultation on the use of technology in teaching and research, please see our Teaching and Learning Consultation service for more information.