Continuity of Operations

Many circumstances might disrupt department operations including weather, conference travel, family emergencies, and pandemics. The following resources may help employees to leverage available technology resources to perform their job responsibilities to maintain department operations when they are not able to be on campus. 

Determine what equipment you will use off-campus 

Think about the files and applications you’ll need to access

  • Get Microsoft Office and Skype for Business on your home computer by downloading and installing the Microsoft Office Installs.
  • Make sure you can access your OneDrive and SharePoint files from home.
  • If you have a business or instructional need to access protected information resources from off campus, request VPN Access now.
    • Setup and test your VPN connection from home in advance of needing it.
    • Note that Banner and Cognos are accessible without VPN. These applications may be accessed by those who are authorized to use them from the purple app buttons on the Employee Home page in myHill.
    • Access to documents in the Banner Document Management System (BDMS) is only available on campus or over VPN .
  • Look through all of your Multi-Factor Authentication methods.

Consider how you will communicate with your colleagues and others at Stonehill

  • Learn the basics of the Skype for Business app and set it to auto-start to begin using it now. The app will also provide status information about others in the College community who are logged in to Skype for Business.
  • Use the Skype for Business app to make and receive calls to your office phone number.
  • Set up a Skype for Business meeting in Outlook and invite others to call in or join online, where you can video chat, instant-message, and even share your screen
    • Note that you should minimize the use of video conferencing and screen sharing when feasible, particularly during widespread emergencies.  SFB meetings work very well as audio conferences.
  • Learn how to use Zoom for video conferencing with up to 300 participants with a regular Stonehill Zoom account. Hosting larger meetings and webinars is also possible; contact the service desk for more information.

Assemble other items that you may need while working remotely

  • Think about whether you will answer your office phone, call into meetings, or participate in video conferences.
    • Make sure your computer has a built-in microphone and speaker.
    • Consider whether you will need a headset.
  • Keep in mind other office items like file folders and power adapters that you may need to bring with you.

For further assistance

Call or email the Service Desk at 508-565-1111 or 

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Article ID: 100437
Mon 3/9/20 10:30 PM
Thu 7/9/20 12:49 PM