Popular Services

myHill is our secure portal that provides simple access to news, information, and online services based on an individual’s role at Stonehill.

Canvas by Instructure is our learning management system. It provides powerful tools for faculty to present course content, collect student assignments, enable collaboration and manage outcomes.  Students benefit from a single online resource to access all their course information.

A shared mailbox provides a generic method to communicate with a department using email.

Changes to an office location must be reported to IT to ensure e911 data is accurate.  New telephone extensions or changes to the configuration of an existing extension may be requested.

Printers are available in a variety of locations including computer labs and the Library for students and open areas and department office suites for faculty and staff.

A Stonehill username and password are used to gain access to most technology services including the campus network, email, the myHill portal, and the Canvas learning management system. The username is created as an account in Microsoft Active Directory and access privileges are based on an individual’s role at Stonehill.

Microsoft Teams enables departments, organizations, or groups of people to improve productivity with the ability to share documents, communicate, and much more.

Computers are purchased and maintained through a centralized process that ensures compatibility and benefits from volume pricing while meeting the specific needs of faculty and staff.

Software licenses are purchased and installed through a centralized process that ensures compatibility and benefits from discounted and volume pricing while meeting the specific needs of faculty and departments.

A variety of technology equipment is available for short-term loan.

Access to Banner, Cognos reports and some departmental information systems is authorized by information custodians and liaisons based on the requestor's job.

Setup of equipment, such as microphones and podiums, are provided by professional staff who may also staff events requiring complex technology configurations and sound engineering.

Poster printing is available at the IT Service Desk in Duffy 025 to faculty needing posters that serve an academic purpose (research or class work) and that will have a broad audience (e.g. Stonehill-wide community events, poster-sessions at academic conferences, etc.).

IT staff are available by appointment to come to classrooms to assist with a variety of activities. Examples include: assisting with the use of classroom technology; demonstrating the use of lecture capture or video conferencing software; and training students on the use of Canvas, Office365 or other supported software.

Access to the campus network is provided through secure, high speed wireless and wired connections.

The online password change service enables a convenient way to change the password of a Stonehill account from anywhere at any time.

New network connections or changes to an existing connection or the location of the jack may be requested.

The telephone system enables internal and external voice communication as well as other related services to meet the needs of College departments

Domain names for any name ending in stonehill.edu as well as other domain names purchased for Stonehill College are maintained by IT.

Announcement Lists provide a single email address to send an email message to a specific College group, like all employees.

Remote access through our Virtual Private Network (VPN) allows secure access to college computing and information resources from an off campus location.

The IT Service Desk provides support for computer issues that students have while on campus using standard Stonehill software.

Reports from college wide systems are provided using Cognos and coordinated through application managers in the major business areas of the college.

Spam filtering protects incoming and outgoing email from malware and spam.

New systems may be evaluated and implemented to support a business need that cannot be met using features in the standard college wide suite.