My Recently Visited Services
Changes to Banner data that must be accomplished through SQL scripting may be requested by application managers.
Video recording and streaming services include high-definition digital video recording, live streaming, and online distribution. Services are provided for College events that have a community wide or public audience and are deemed important for the archives.
Canvas by Instructure is our learning management system. It provides powerful tools for faculty to present course content, collect student assignments, enable collaboration and manage outcomes. Students benefit from a single online resource to access all their course information.
Changes to an office location must be reported to IT to ensure e911 data is accurate. New telephone extensions or changes to the configuration of an existing extension may be requested.
myHill is our secure portal that provides simple access to news, information, and online services based on an individual’s role at Stonehill.
Setup of equipment, such as microphones and podiums, are provided by professional staff who may also staff events requiring complex technology configurations and sound engineering.
Poster printing is available at the IT Service Desk in Duffy 025 to faculty needing posters that serve an academic purpose (research or class work) and that will have a broad audience (e.g. Stonehill-wide community events, poster-sessions at academic conferences, etc.).
Microsoft Forms is available through Office 365 to easily create surveys and polls to collect feedback. Qualtrics is a self-service online survey platform used for Stonehill academic purposes or college business. It allows users to build and distribute surveys as well as manage data. Gathering data with this simple to use, yet sophisticated software solution is available from anywhere.
Remote access through our Virtual Private Network (VPN) allows secure access to college computing and information resources from an off campus location.
New servers or configuration changes to an existing server may be requested.
Reports from college wide systems are provided using Cognos and coordinated through application managers in the major business areas of the college.
IP addresses within the College owned external or internal-only address space are maintained by IT.
A Stonehill username and password are used to gain access to most technology services including the campus network, email, the myHill portal, and the Canvas learning management system. The username is created as an account in Microsoft Active Directory and access privileges are based on an individual’s role at Stonehill.
Access to Banner, Cognos reports and some departmental information systems is authorized by information custodians and liaisons based on the requestor's job.
The telephone system enables internal and external voice communication using Teams Phone to meet the needs of the College.
Voicemail allows telephone callers to leave a recorded message that is accessible from anywhere through email and all Teams apps.
Our video conferencing platform, Microsoft Teams, enables online meetings and screen sharing. Teams is also integrated into Canvas for faculty to use within their courses with their students and guests.
The IT Service Desk provides support for computer issues that students have while on campus using standard Stonehill software.
Access to the campus network is provided through secure, high speed wireless and wired connections.
Email is provided to the Stonehill community through the Microsoft Office 365 cloud based platform. Integration with the global address list enables quick access to all Stonehill email addresses while calendar simplifies setting up a meeting.
Changes or enhancements to Stonehill processes within Ellucian Banner applications may be requested by application managers.
Assistance to coordinate upgrades to departmental systems may be requested by application managers.
Assistance to support or provide integration for departmental systems may be requested by application managers for systems that are not Ellucian Banner applications.
Microsoft Teams enables departments, organizations, or groups of people to improve productivity with the ability to share documents, communicate, and much more.