My Recently Visited Services
Software licenses are purchased and installed through a centralized process that ensures compatibility and benefits from discounted and volume pricing while meeting the specific needs of faculty and departments.
IP addresses within the College owned external or internal-only address space are maintained by IT.
Setup of equipment, such as microphones and podiums, are provided by professional staff who may also staff events requiring complex technology configurations and sound engineering.
IT staff are available by appointment to come to classrooms to assist with a variety of activities. Examples include: assisting with the use of classroom technology; demonstrating the use of lecture capture or video conferencing software; and training students on the use of Canvas, Office365 or other supported software.
Voicemail allows telephone callers to leave a recorded message that is accessible from anywhere through email and all Teams apps.
myHill is our secure portal that provides simple access to news, information, and online services based on an individual’s role at Stonehill.
A variety of technology equipment is available for short-term loan.
New systems may be evaluated and implemented to support a business need that cannot be met using features in the standard college wide suite.
Assistance to coordinate upgrades to departmental systems may be requested by application managers.
Changes or enhancements to Stonehill processes within Ellucian Banner applications may be requested by application managers.
The IT Service Desk provides support for computer issues that students have while on campus using standard Stonehill software.
Printers are available in a variety of locations including computer labs and the Library for students and open areas and department office suites for faculty and staff.
IT staff members are available for one-on-one and small group consultations with faculty on a variety of topics.
Microsoft Forms is available through Office 365 to easily create surveys and polls to collect feedback. Qualtrics is a self-service online survey platform used for Stonehill academic purposes or college business. It allows users to build and distribute surveys as well as manage data. Gathering data with this simple to use, yet sophisticated software solution is available from anywhere.
Over 400 computers are available on campus for student use in open computer labs, in technology classrooms, and in the MacPhaidin Library.
Assistance to support or provide integration for departmental systems may be requested by application managers for systems that are not Ellucian Banner applications.
Digital signage is delivered on College-owned TVs equipped with Roku devices through the cloud based Quickesign app which allows content owners to customize their own dynamic layouts.
A shared mailbox provides a generic method to communicate with a department using email.
A Stonehill username and password are used to gain access to most technology services including the campus network, email, the myHill portal, and the Canvas learning management system. The username is created as an account in Microsoft Active Directory and access privileges are based on an individual’s role at Stonehill.
Reports from college wide systems are provided using Cognos and coordinated through application managers in the major business areas of the college.
Poster printing is available at the IT Service Desk in Duffy 025 to faculty needing posters that serve an academic purpose (research or class work) and that will have a broad audience (e.g. Stonehill-wide community events, poster-sessions at academic conferences, etc.).
The hardware and software required to host the business and instructional applications used at the College are managed and maintained to ensure security, reliability, and performance.
Email is provided to the Stonehill community through the Microsoft Office 365 cloud based platform. Integration with the global address list enables quick access to all Stonehill email addresses while calendar simplifies setting up a meeting.
Firewalls are used to block network traffic to reduce the risk of unwanted network intrusions.
The hardware, software, and wiring required to provide a robust college wide data network are managed and maintained to support the mission of the college.