My Recently Visited Services
Printers are available in a variety of locations including computer labs and the Library for students and open areas and department office suites for faculty and staff.
New servers or configuration changes to an existing server may be requested.
The online password change service enables a convenient way to change the password of a Stonehill account from anywhere at any time.
A shared mailbox provides a generic method to communicate with a department using email.
Video recording and streaming services include high-definition digital video recording, live streaming, and online distribution. Services are provided for College events that have a community wide or public audience and are deemed important for the archives.
Changes or enhancements to Stonehill processes within Ellucian Banner applications may be requested by application managers.
Lecture capture enables the video capture of a class lecture or presentation using the computer in a classroom or a laptop in an office. The supported lecture capture application, Panopto, is used primarily for instructional purposes. However, it may be used for other purposes like providing training videos or capturing visiting speakers.
Firewalls are used to block network traffic to reduce the risk of unwanted network intrusions.
Changes to an office location must be reported to IT to ensure e911 data is accurate. New telephone extensions or changes to the configuration of an existing extension may be requested.
The telephone system enables internal and external voice communication using Teams Phone to meet the needs of the College.
Computers are purchased and maintained through a centralized process that ensures compatibility and benefits from volume pricing while meeting the specific needs of faculty and staff.
Changes to Banner data that must be accomplished through SQL scripting may be requested by application managers.
Access to the campus network is provided through secure, high speed wireless and wired connections.
Remote access through our Virtual Private Network (VPN) allows secure access to college computing and information resources from an off campus location.
myHill is our secure portal that provides simple access to news, information, and online services based on an individual’s role at Stonehill.
A variety of technology equipment is available for short-term loan.
Poster printing is available at the IT Service Desk in Duffy 025 to faculty needing posters that serve an academic purpose (research or class work) and that will have a broad audience (e.g. Stonehill-wide community events, poster-sessions at academic conferences, etc.).
The IT Service Desk provides support for computer issues that students have while on campus using standard Stonehill software.
Each department is provided with secure cloud storage in the SharePoint application in Office 365. Organization needs may be satisfied with document storage in SharePoint.
Canvas by Instructure is our learning management system. It provides powerful tools for faculty to present course content, collect student assignments, enable collaboration and manage outcomes. Students benefit from a single online resource to access all their course information.
Access to Banner, Cognos reports and some departmental information systems is authorized by information custodians and liaisons based on the requestor's job.
IT staff members are available for one-on-one and small group consultations with faculty on a variety of topics.
Upgrades to college wide systems for point releases may be requested by application managers.
Software licenses are purchased and installed through a centralized process that ensures compatibility and benefits from discounted and volume pricing while meeting the specific needs of faculty and departments.