My Recently Visited Services
The IT Service Desk provides support for computer issues that students have while on campus using standard Stonehill software.
Software licenses are purchased and installed through a centralized process that ensures compatibility and benefits from discounted and volume pricing while meeting the specific needs of faculty and departments.
Changes or enhancements to Stonehill processes in the Banner System may be requested by application managers. This also includes changes to supporting Banner tools such as BDM, SoftDocs, and DegreeWorks .
Setup of equipment, such as microphones and podiums, are provided by professional staff who may also staff events requiring complex technology configurations and sound engineering.
The Hill Alert emergency notification system is used to quickly and efficiently send community members a text message to their cell phone in case of an emergency on campus. It is based on the Rave platform.
Microsoft Teams enables departments, organizations, or groups of people to improve productivity with the ability to share documents, communicate, and much more.
Computers are purchased and maintained through a centralized process that ensures compatibility and benefits from volume pricing while meeting the specific needs of faculty and staff.
The One Button Studio provides students, faculty, and staff with easy-to-use video recording equipment for self-service recordings related to academic work. The studio can be booked by faculty, staff, and students for a variety of purposes, including class assignments, practicing presentations and capturing lectures for viewing online
A shared mailbox provides a generic method to communicate with a department using email.
IP addresses within the College owned external or internal-only address space are maintained by IT.
All College classrooms are equipped with audio and video technologies, a podium computer and software to enhance teaching and learning.
Printers are available in a variety of locations including computer labs and the Library for students and open areas and department office suites for faculty and staff.
Access to Banner, Cognos reports and some departmental information systems is authorized by information custodians and liaisons based on the requestor's job.
Most College event spaces are equipped with audio and video technologies and the ability to connect a laptop to projection.
Email is provided to the Stonehill community through the Microsoft Office 365 cloud based platform. Integration with the global address list enables quick access to all Stonehill email addresses while calendar simplifies setting up a meeting.
Lecture capture enables the video capture of a class lecture or presentation using the computer in a classroom or a laptop in an office. The supported lecture capture application, Panopto, is used primarily for instructional purposes. However, it may be used for other purposes like providing training videos or capturing visiting speakers.
myHill is our secure portal that provides simple access to news, information, and online services based on an individual’s role at Stonehill.
Digital signage is delivered on College-owned TVs equipped with Roku devices through the cloud based Quickesign app which allows content owners to customize their own dynamic layouts.
Each department is provided with secure cloud storage in the SharePoint application in Office 365. Organization needs may be satisfied with document storage in SharePoint.
Reports from college wide systems are provided using Cognos and coordinated through application managers in the major business areas of the college.
Access to the campus network is provided through secure, high speed wireless and wired connections.
A Stonehill username and password are used to gain access to most technology services including the campus network, email, the myHill portal, and the Canvas learning management system. The username is created as an account in Microsoft Active Directory and access privileges are based on an individual’s role at Stonehill.
The online password change service enables a convenient way to change the password of a Stonehill account from anywhere at any time.
Voicemail allows telephone callers to leave a recorded message that is accessible from anywhere by telephone or through email.