My Recently Visited Services
myHill is our secure portal that provides simple access to news, information, and online services based on an individual’s role at Stonehill.
Printers are available in a variety of locations including computer labs and the Library for students and open areas and department office suites for faculty and staff.
Email is provided to the Stonehill community through the Microsoft Office 365 cloud based platform. Integration with the global address list enables quick access to all Stonehill email addresses while calendar simplifies setting up a meeting.
Setup of equipment, such as microphones and podiums, are provided by professional staff who may also staff events requiring complex technology configurations and sound engineering.
Access to Banner, Cognos reports and some departmental information systems is authorized by information custodians and liaisons based on the requestor's job.
New network connections or changes to an existing connection or the location of the jack may be requested.
Remote access through our Virtual Private Network (VPN) allows secure access to college computing and information resources from an off campus location.
The IT Service Desk provides support for computer issues that students have while on campus using standard Stonehill software.
The online password change service enables a convenient way to change the password of a Stonehill account from anywhere at any time.
Each department is provided with secure cloud storage in the SharePoint application in Office 365. Organization needs may be satisfied with document storage in SharePoint.
IT staff members are available for one-on-one and small group consultations with faculty on a variety of topics.
Software licenses are purchased and installed through a centralized process that ensures compatibility and benefits from discounted and volume pricing while meeting the specific needs of faculty and departments.
Voicemail allows telephone callers to leave a recorded message that is accessible from anywhere by telephone or through email.
A variety of technology equipment is available for short-term loan.
A Stonehill username and password are used to gain access to most technology services including the campus network, email, the myHill portal, and the Canvas learning management system. The username is created as an account in Microsoft Active Directory and access privileges are based on an individual’s role at Stonehill.
Assistance to support or provide integration for departmental systems may be requested by application managers.
Send and receive fax documents over the Internet through an individual or shared email account that is connected to a Skype for Business telephone line.
New servers or configuration changes to an existing server may be requested.
Each individual with an Office 365 email account is provided OneDrive cloud storage.
Poster printing is available at the IT Service Desk in Duffy 025 to faculty needing posters that serve an academic purpose (research or class work) and that will have a broad audience (e.g. Stonehill-wide community events, poster-sessions at academic conferences, etc.).
Video recording and streaming services include high-definition digital video recording, live streaming, and online distribution. Services are provided for College events that have a community wide or public audience and are deemed important for the archives.
Firewalls are used to block network traffic to reduce the risk of unwanted network intrusions.
Assistance to coordinate upgrades to departmental systems may be requested by application managers.
Conference calls may be made from telephones on the College telephone system or through a Skype for Business meeting.
Our video conferencing platform, Microsoft Teams, enables online meetings and screen sharing. Teams is also integrated into Canvas for faculty to use within their courses with their students and guests.