My Recently Visited Services
Our video conferencing platform, Microsoft Teams, enables online meetings and screen sharing. Teams is also integrated into Canvas for faculty to use within their courses with their students and guests.
Remote access through our Virtual Private Network (VPN) allows secure access to college computing and information resources from an off campus location.
Over 400 computers are available on campus for student use in open computer labs, in technology classrooms, and in the MacPhaidin Library.
Digital signage is delivered on College-owned TVs equipped with Roku devices through the cloud based Quickesign app which allows content owners to customize their own dynamic layouts.
myHill is our secure portal that provides simple access to news, information, and online services based on an individual’s role at Stonehill.
Reports from college wide systems are provided using Cognos and coordinated through application managers in the major business areas of the college.
Each individual with an Office 365 email account is provided OneDrive cloud storage.
Upgrades to college wide systems for point releases may be requested by application managers.
Printers are available in a variety of locations including computer labs and the Library for students and open areas and department office suites for faculty and staff.
IT staff members are available for one-on-one and small group consultations with faculty on a variety of topics.
Poster printing is available at the IT Service Desk in Duffy 025 to faculty needing posters that serve an academic purpose (research or class work) and that will have a broad audience (e.g. Stonehill-wide community events, poster-sessions at academic conferences, etc.).
Microsoft Teams enables departments, organizations, or groups of people to improve productivity with the ability to share documents, communicate, and much more.
Assistance to support or provide integration for departmental systems may be requested by application managers for systems that are not Ellucian Banner applications.
New systems may be evaluated and implemented to support a business need that cannot be met using features in the standard college wide suite.
The IT Service Desk provides support for computer issues that students have while on campus using standard Stonehill software.
Access to the campus network is provided through secure, high speed wireless and wired connections.
Firewalls are used to block network traffic to reduce the risk of unwanted network intrusions.
Email is provided to the Stonehill community through the Microsoft Office 365 cloud based platform. Integration with the global address list enables quick access to all Stonehill email addresses while calendar simplifies setting up a meeting.
Voicemail allows telephone callers to leave a recorded message that is accessible from anywhere through email and all Teams apps.
Changes to Banner data that must be accomplished through SQL scripting may be requested by application managers.
A shared mailbox provides a generic method to communicate with a department using email.
Changes to an office location must be reported to IT to ensure e911 data is accurate. New telephone extensions or changes to the configuration of an existing extension may be requested.
IT staff are available by appointment to come to classrooms to assist with a variety of activities. Examples include: assisting with the use of classroom technology; demonstrating the use of lecture capture or video conferencing software; and training students on the use of Canvas, Office365 or other supported software.
Computers are purchased and maintained through a centralized process that ensures compatibility and benefits from volume pricing while meeting the specific needs of faculty and staff.