My Recently Visited Services
Printers are available in a variety of locations including computer labs and the Library for students and open areas and department office suites for faculty and staff.
The hardware and software required to host the business and instructional applications used at the College are managed and maintained to ensure security, reliability, and performance.
myHill is our secure portal that provides simple access to news, information, and online services based on an individual’s role at Stonehill.
A Stonehill username and password are used to gain access to most technology services including the campus network, email, the myHill portal, and the eLearn learning management system. The username is created as an account in Microsoft Active Directory and access privileges are based on an individual’s role at Stonehill.
Remote access through our Virtual Private Network (VPN) allows secure access to college computing and information resources from an off campus location.
A variety of technology equipment is available for short-term loan.
IT staff are available by appointment to come to classrooms to assist with a variety of activities. Examples include: assisting with the use of classroom technology; setting up equipment for lecture capture or video conferencing; and training students on the use of eLearn, Office365 or other supported software. Our VIPink Shirt program is available at the start of every semester to help with classroom technology needs and provides assistance by appointment.
IT staff members are available for one-on-one and small group consultations with faculty on a variety of topics.
The online password change service enables a convenient way to change the password of a Stonehill account from anywhere at any time.
Send and receive fax documents over the Internet through an individual or shared email account that is connected to a Skype for Business telephone line.
Computers are purchased and maintained through a centralized process that ensures compatibility and benefits from volume pricing while meeting the specific needs of faculty and staff.
eLearn is our learning management system based on the Blackboard Learn platform. It provides powerful tools for faculty to present course content, collect student assignments, enable collaboration and manage outcomes. Students benefit from a single resource to access all their information for a course.
Microsoft Teams enables departments, organizations, or groups of people to improve productivity with the ability to share documents, communicate, and much more.
Poster printing is available at the IT Service Desk in Duffy 025 to faculty needing posters that serve an academic purpose (research or class work) and that will have a broad audience (e.g. Stonehill-wide community events, poster-sessions at academic conferences, etc.).
Software licenses are purchased and installed through a centralized process that ensures compatibility and benefits from discounted and volume pricing while meeting the specific needs of faculty and departments.
Setup of equipment, such as microphones and podiums, are provided by professional staff who may also staff events requiring complex technology configurations and sound engineering.
Access to the campus network is provided through secure, high speed wireless and wired connections.
Video recording and streaming services include high-definition digital video recording, live streaming, and online distribution. Services are provided for College events that have a community wide or public audience and are deemed important for the archives.
New telephone extensions or changes to an existing extension or the location of the phone may be requested.
New servers or configuration changes to an existing server may be requested.
Changes to Banner data that must be accomplished through SQL scripting may be requested by application managers.
A shared mailbox provides a generic method to communicate with a department using email.
Access to Banner, Cognos reports and some departmental information systems is authorized by information custodians and liaisons based on the requestor's job.
Voicemail allows telephone callers to leave a recorded message that is accessible from anywhere by telephone or through email.
Our video conferencing platform, Zoom, enables online meetings and screen sharing. Zoom is also integrated into eLearn for faculty to use within their courses with their students and guests.