My Recently Visited Services
The IT Service Desk provides support for computer issues that students have while on campus using standard Stonehill software.
A shared mailbox provides a generic method to communicate with a department using email.
myHill is our secure portal that provides simple access to news, information, and online services based on an individual’s role at Stonehill.
Software licenses are purchased and installed through a centralized process that ensures compatibility and benefits from discounted and volume pricing while meeting the specific needs of faculty and departments.
IT staff members are available for one-on-one and small group consultations with faculty on a variety of topics.
A Stonehill username and password are used to gain access to most technology services including the campus network, email, the myHill portal, and the Canvas learning management system. The username is created as an account in Microsoft Active Directory and access privileges are based on an individual’s role at Stonehill.
The online password change service enables a convenient way to change the password of a Stonehill account from anywhere at any time.
IT staff are available by appointment to come to classrooms to assist with a variety of activities. Examples include: assisting with the use of classroom technology; demonstrating the use of lecture capture or video conferencing software; and training students on the use of Canvas, Office365 or other supported software.
Canvas by Instructure is our learning management system. It provides powerful tools for faculty to present course content, collect student assignments, enable collaboration and manage outcomes. Students benefit from a single online resource to access all their course information.
Video recording and streaming services include high-definition digital video recording, live streaming, and online distribution. Services are provided for College events that have a community wide or public audience and are deemed important for the archives.
Access to the campus network is provided through secure, high speed wireless and wired connections.
Reports from college wide systems are provided using Cognos and coordinated through application managers in the major business areas of the college.
Microsoft Teams enables departments, organizations, or groups of people to improve productivity with the ability to share documents, communicate, and much more.
Access to Banner, Cognos reports and some departmental information systems is authorized by information custodians and liaisons based on the requestor's job.
Changes or enhancements to Stonehill processes within Ellucian Banner applications may be requested by application managers.
Voicemail allows telephone callers to leave a recorded message that is accessible from anywhere through email and all Teams apps.
Printers are available in a variety of locations including computer labs and the Library for students and open areas and department office suites for faculty and staff.
Remote access through our Virtual Private Network (VPN) allows secure access to college computing and information resources from an off campus location.
Upgrades to college wide systems for point releases may be requested by application managers.
The hardware and software required to host the business and instructional applications used at the College are managed and maintained to ensure security, reliability, and performance.
Announcement Lists provide a single email address to send an email message to a specific College group, like all employees.
A variety of technology equipment is available for short-term loan.
Email is provided to the Stonehill community through the Microsoft Office 365 cloud based platform. Integration with the global address list enables quick access to all Stonehill email addresses while calendar simplifies setting up a meeting.
Most College event spaces are equipped with audio and video technologies and the ability to connect a laptop to projection.
New servers or configuration changes to an existing server may be requested.